What's new on the corridor — shipped features and announcements, in order.
parcelride.eu/support is now a real Help Center: instant search, answers organised by topic, and the contact form built into the same page.
You no longer need an account to reach us. Send your question as a guest and you'll get a secure link by email to follow the conversation and reply — the thread lands with the same support team either way.
Sometimes every driver on the corridor is busy. Instead of a dead end, your order now shows the nearest available pickup windows — pick one and we start looking for a driver ahead of it.
Your price stays exactly as quoted, and you can cancel any time before pickup.
The calculator on the front page runs the same pricing engine as checkout: enter pickup, delivery and parcel sizes, and the number you see is the number you'd pay.
The new parcelride.eu/pricing page also explains what the price is made of — base fare, distance, parcel size and the Øresund crossing.